If a buyer fails to pay an order on time, Wikifarmer has a structured process to handle the situation. The platform will first send up to three payment reminders. These reminders serve as clear notifications, giving buyers the chance to settle their outstanding balance and avoid further complications. Each reminder emphasizes the need for timely payment so that the order can proceed as planned.
If payment is still not made after the reminders, the case is escalated. At this stage, Wikifarmer cooperates with the insurance company to resolve the issue. This step is necessary to safeguard transactions and ensure that suppliers are protected from potential losses. By involving insurance, the platform ensures that unpaid orders are managed fairly and consistently, without leaving either side exposed to unnecessary risk.
This process underlines the importance of timely payments on Wikifarmer. Completing payments within the agreed time frame helps maintain smooth operations, builds trust between buyers and the platform, and allows suppliers to fulfill orders without disruption. By responding quickly to reminders, buyers can avoid escalation and ensure that their trading experience on Wikifarmer remains positive and efficient.