How do I answer an offer?

Watch our tutorial video to learn how to answer an offer.

When a supplier responds to your request and submits an offer, you will receive an email notification. 

Step 1: Check the offer

• Open the email from Wikifarmer.
• The email will contain a summary of the supplier's offer and a "View response" button.
• Click "View response" to access the request page in your Wikifarmer account.

Step 2: Choose your response

Once you're on the request page, you have three options:

Option 1: Decline the offer

• If you're no longer interested in the product, click the "Remove request" button to cancel your request.

Option 2: Accept the offer and proceed with the order

If you have chosen 'Pre-payment' as your payment method, follow the below steps: 

• If you want to accept the supplier's offer, click "Continue to order".
• It will open a section that displays Wikifarmer’s bank details for different banks.
• Make the payment for the specified amount.
• Once you have completed the payment, upload the receipt of payment and click the "Submit" button.
• You will receive an email that confirms the payment. 
• Wikifarmer will review your payment, and upon acceptance, you will receive an email that confirms that the order has been created. 

Option 3: Request more information

• If you have any doubts about the offer or need more details about the product, click "Request more details".
• Enter your questions, and the Wikifarmer team will assist you.