I received a request for my product. How do I proceed?

Learn how to handle and monitor your requests easily.

Watch the video tutorial and learn how to handle your requests:

  • Received an email notification for a new request

 

  • Click on "View Request"

 



  • You can adjust the price, include extra costs, and add any related details in the description box.
  • After making the adjustments, you click on "Send offer" so that the buyer can review it. If you cannot make an offer, you can "Decline the request."

Every time the request changes status, you will receive an email with the current status.

  • Once you have sent your offer, the request's status will change to "Quotation sent," and the buyer will review the response.



  • The buyer can either accept the offer, and the request will be marked as "Order created,".



If you have any other questions or difficulties with the steps, don't hesitate to contact us here: info@wikifarmer.com.