Help Center

Back to home

Help Center

Buyers FAQ

Orders

Buyers FAQ

Common questions and answers

Why aren’t product prices visible?

General

What are the benefits of using Wikifarmer?

Can I buy products for personal use?

Do buyers have any kind of charges on Wikifarmer?

If another supplier offers a better deal, why should I choose Wikifarmer?

How can I access product prices?

Can I browse products without logging in?

How can price charts benefit my purchasing decisions?

See more

Payments & Invoicing

Who produces the products that I source? Who will invoice me?

Do you accept Cash on Delivery?

Refund policy

What if my order is of inferior quality?

Orders

Is there a minimum order quantity?

How do I submit a request for a product?

What happens after I submit my request?

Where can I see my active requests?

Can I reject a response to my request?

What happens after I accept the response?

How does the payment process work?

Can I track my orders after payment?

What if my request is declined?

How can I stay updated with my request?

How will I know when a supplier responds to my RFQ?

How will I know if my payment has been successful?

See more

Guides & protections

How it works - Buyers

How "Request Quote" works

Transportation & logistics

Who manages and pays for the transportation of products?