Help Center

Back to home

Help Center

Sellers FAQ

Orders

Sellers FAQ

Common questions and answers

Product uploading

Can you upload products for me?

What kind of products can I upload on Wikifarmer?

Why are my product's photos blurred?

Why are some of the photos I upload discarded?

Should I include brand names or company details in the product description?

Do you disapprove of products?

See more

Payments & refunds

Do you accept Cash on Delivery as a payment method?

Who will buy my products? To whom do I issue my invoice?

Is there a written agreement that guarantees my payment?

How and when will I get paid?

General

How do I start on Wikifarmer?

I don't want to register. Can I sell directly to Wikifarmer?

What are the benefits of using Wikifarmer?

I completed my registration. How do I start selling?

I already have an e-shop. How can Wikifarmer help increase my sales?

What advantage do price charts offer me?

See more

Orders

Do you have a warehouse for products?

How do I receive a request from Wikifarmer?

What options do I have after receiving a request?

What information do I need to provide when accepting a request?

Who handles the shipping?

What happens if I decline a request?

What happens after I submit a quotation?

How do I track my accepted quotation?

How will I be notified of new RFQ requests?

What information do I need to provide in my response to the request?

What happens after I send my final price to the buyer?

How will I know when the buyer has made the payment?

See more

Guides & protections

How it works - Supplier

Supplier Protection

How "Request quote" works

How "Product requests" work

Registration

Is there any subscription cost?