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Help Center
Sellers FAQ
General
Sellers FAQ
Product uploading
Payments & refunds
General
Orders
Guides & protections
Registration
Buyers FAQ
General
Payments & Invoicing
Refund policy
Orders
Guides & protections
Transportation & logistics
Sellers FAQ
Common questions and answers
Product uploading
Can you upload products for me?
What kind of products can I upload on Wikifarmer?
Why are my product's photos blurred?
Why are some of the photos I upload discarded?
Should I include brand names or company details in the product description?
Do you disapprove of products?
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Payments & refunds
Do you accept Cash on Delivery as a payment method?
Who will buy my products? To whom do I issue my invoice?
Is there a written agreement that guarantees my payment?
How and when will I get paid?
General
How do I start on Wikifarmer?
I don't want to register. Can I sell directly to Wikifarmer?
What are the benefits of using Wikifarmer?
I completed my registration. How do I start selling?
I already have an e-shop. How can Wikifarmer help increase my sales?
What advantage do price charts offer me?
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Orders
Do you have a warehouse for products?
How do I receive a request from Wikifarmer?
What options do I have after receiving a request?
What information do I need to provide when accepting a request?
Who handles the shipping?
What happens if I decline a request?
What happens after I submit a quotation?
How do I track my accepted quotation?
How will I be notified of new RFQ requests?
What information do I need to provide in my response to the request?
What happens after I send my final price to the buyer?
How will I know when the buyer has made the payment?
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Guides & protections
How it works - Supplier
Supplier Protection
How "Request quote" works
How "Product requests" work
Registration
Is there any subscription cost?