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Sellers FAQ

Transportation & logistics

Sellers FAQ

Common questions and answers

Product uploading

Can you upload products for me?

What kind of products can I upload on Wikifarmer?

Why are my product's photos blurred?

Why are some of the photos I upload discarded?

Should I include brand names or company details in the product description?

Do you disapprove of products?

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Transportation & logistics

What incoterms are available for my quote request on Wikifarmer?

Who is responsible for the transportation (including customs and duties)?

Who is responsible for customs and duties during transportation?

Payments & refunds

Do you accept Cash on Delivery as a payment method?

Who will buy my products? To whom do I issue my invoice?

Is there a written agreement that guarantees my payment?

How and when will I get paid?

General

How do I start on Wikifarmer?

I don't want to register. Can I sell directly to Wikifarmer?

What are the benefits of using Wikifarmer?

I completed my registration. How do I start selling?

I already have an e-shop. How can Wikifarmer help increase my sales?

What advantage do price charts offer me?

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Orders

Do you have a warehouse for products?

How do I receive a request from Wikifarmer?

What options do I have after receiving a request?

What information do I need to provide when accepting a request?

Who handles the shipping?

What happens if I decline a request?

What happens after I submit a quotation?

How do I track my accepted quotation?

How will I be notified of new RFQ requests?

What information do I need to provide in my response to the request?

What happens after I send my final price to the buyer?

How will I know when the buyer has made the payment?

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Guides & protections

How it works - Supplier

Supplier Protection

How "Request quote" works

How "Product requests" work

Registration

Is there any subscription cost?